helpdesk@incitenetworks.com
248-209-6678
16
Apr

Configuring Attendant Console Cisco SPA500S with Cisco 504G

Cisco SPA500S Setup

Cisco SPA504G Configuration Utility

1.Launch a web browser window and input the IP address of the phone XXX.XXX.XXX.XXX directly into your Internet Browser URL Bar

2.Click Admin Login – On the Right side of the Screen at the Top

3.Click advanced – On the Right side of the Screen at the Top

4.Select Attendant Console tab

5.Go to Unit1 section
In the Unit Key(s):

fnc=sd+blf+cp;sub=EXT@$PROXY

The EXT is the extension numbers that you want the BLF to show up on.
Example:

fnc=sd+blf+cp;sub=100@$PROXY

6-Select Submit All Changes (bottom of the screen)

29
Mar

Reset Elastix Admin password using SSH

sqlite3 /var/www/db/acl.db "update acl_user set md5_password='7a5210c173ea40c03205a5de7dcd4cb0' where id=1"

This will reset the password as “palosanto”.

26
Jan

Astaro Factory Reset

Warning – This is reset all your settings.

To change the runlevel of a single boot session, use the following instructions:

* When the GRUB menu bypass screen appears at boot time, press the Esc key to enter the GRUB menu (within the first three seconds).
* Press the [e] key to append a the default boot entry.
* Navigate to the line starting with “kernel” and press the [e] key again to append the default kernel.
* Add at the end of the boot options line to boot to the desired runlevel.

For example, to reset the Astaro you need to load into runlevel 4:

grub edit>  splash=silent 4

* Press Esc and [b] to boot the system

After the system reboots you can log in via the Webadmin, set your passwords right and license again and start all over, or insert a working backup.

11
Nov

Gmail 2-Step Verification – Additional security on your gmail account

Gmail offers 2-step verification to secure your account. This is an optional feature but is a good step towards securing your email account.

This can be activated by going to the 2-step verification page under your account. You can follow the link below.

https://www.google.com/settings/security

Once you activate this, signing in will require your user name, password and in addition a 6-digit code. You can get this code on your cell phone via sms or using Google Authenticator.

Installing Google Authenticator on your smart phone (Android,iPhone,iPad,Blackberry).

Here is a useful link:
http://support.google.com/accounts/bin/answer.py?hl=en&answer=1066447

Application-specific password

When you want to authorize your gmail account on non-browser devices, mobile application or desktop application which do not have an option to accept the verification code, You need to generate application-specific passwords for each. This can only be done after you have 2-step verification turned on and is only needed to be done once. Do not need to remember this password once you have entered it. You can follow the link below to generate application specific passwords in your account.

https://accounts.google.com/b/0/IssuedAuthSubTokens?hl=en_US

If you lose the device which you activated using the application specific passwords. You can simply revoke access to that device.

If you lose the device that was authorized with an application-specific password, you can revoke its application-specific password so no one can access your Google Account from that device.

Here are some links explaining google 2-step verification in detail:

2-step verification

Common issues

2
Sep

Hello World!

This is the most famous first post on any blog which gets loaded by default. Yes, it came with this blog as well and I decided to keep it and just ramble in here.

This is a Blog site started by a group of IT Professionals at Superne Technologies. Here we will talk about anything to do with computers, hardware, software, networking, phones, PBX, mobile apps and the list goes on. Yes, you name it and we would like to cover it here on the blog. The intent here is to create a repository of reference for unique scenarios we have come across in the course of time and how they were solved.

Often times we come across a problem which we have solved in the past but don’t remember how we did it. Only if it was documented somewhere. So here it is.

Also, you will come across “How To ..”  tutorials.

Superne Technologies is a leading IT support company in the Metro Detroit area providing Voice & Data solutions to small and medium scale businesses.

Thanks for reading and if you need any topic covered here, just send us a request.

Let’s make technology fun.

Anil Kathuria
Superne Technologies